Ceeja Gordon
Dental practice management is a part of my life. Learning your vision and having a vision of
successfully training future dental teams.
I am a dental professional with a focus on team building and staff support.
Outsourcing, dental claims, billing, and collections. Training your team time conscious
management.
History
Extensive experience in the full operation of dental practices. An outgoing and magnetic
personality provides immediate rapport building and confidence. Comprehensive knowledge of
the dental field further establishes the credibility of the product line and company. Extensive
contacts, experience, and resources guarantee results. A non-threatening, yet results-oriented
style provides a significant company & quot ;return on investment & quot;. Varied and established dental
office background provides successful interactions and assists
in the accomplishment of business objectives. Comprehensive knowledge of Softdent™,
Eaglesoft™ Dentrix™ clinical and practice management software enables effective and efficient
practice management. Mentor and Dental team training.
Thirty-six years of Dental operations support all aspects of running a productive dental practice.
Collections
Upon review of reports found a breakdown of 156,000.00 in dental claims that were not sent to
dental insurance companies and outstanding balances. Accounts receivables turned around
within 30 days collected 50,000.00 90 days 24,600.00. Turned over to collections old accounts
over 3 years and was able to collect 6000.00 from a collection agency in 30 days.
Staff Training
Trained staff on software and productivity of its proper use. Monitor collections, production, and
day-to-day activities of the office.
Trained front office staff on coordinating insurance and finances for a patient estimate. Review
proper techniques for case presentations
Pre-estimates and coordinates appointments with primary, and secondary dental providers and
staff.
Find financial solutions for patient treatment.
Balancing daily routing slips and day sheets.
Responsible for posting checks, credit cards, and cash received for payment on patients’
accounts.
Education and Certificates
Strayer University-BA
Triune Biblical University-BA Christian Counseling
Dental Office Manager
Member of AADOM
Dental Assistant
Certified - NC Radiology, Coronal
Dental practice management is a part of my life. Learning your vision and having a vision of
successfully training future dental teams.
I am a dental professional with a focus on team building and staff support.
Outsourcing, dental claims, billing, and collections. Training your team time conscious
management.
History
Extensive experience in the full operation of dental practices. An outgoing and magnetic
personality provides immediate rapport building and confidence. Comprehensive knowledge of
the dental field further establishes the credibility of the product line and company. Extensive
contacts, experience, and resources guarantee results. A non-threatening, yet results-oriented
style provides a significant company & quot ;return on investment & quot;. Varied and established dental
office background provides successful interactions and assists
in the accomplishment of business objectives. Comprehensive knowledge of Softdent™,
Eaglesoft™ Dentrix™ clinical and practice management software enables effective and efficient
practice management. Mentor and Dental team training.
Thirty-six years of Dental operations support all aspects of running a productive dental practice.
Collections
Upon review of reports found a breakdown of 156,000.00 in dental claims that were not sent to
dental insurance companies and outstanding balances. Accounts receivables turned around
within 30 days collected 50,000.00 90 days 24,600.00. Turned over to collections old accounts
over 3 years and was able to collect 6000.00 from a collection agency in 30 days.
Staff Training
Trained staff on software and productivity of its proper use. Monitor collections, production, and
day-to-day activities of the office.
Trained front office staff on coordinating insurance and finances for a patient estimate. Review
proper techniques for case presentations
Pre-estimates and coordinates appointments with primary, and secondary dental providers and
staff.
Find financial solutions for patient treatment.
Balancing daily routing slips and day sheets.
Responsible for posting checks, credit cards, and cash received for payment on patients’
accounts.
Education and Certificates
Strayer University-BA
Triune Biblical University-BA Christian Counseling
Dental Office Manager
Member of AADOM
Dental Assistant
Certified - NC Radiology, Coronal